Fibre Update 3
Further to my note on the Voneus WhatsApp group, I am pressing Ben Stone for answers to the following questions:
- So far as I can ascertain a 3m section of road was dug up outside Twin Cottage on Saturday, 16 Jan. Are all the remedial works complete?
- Are all the POTs now Ready for Service?
- When will residents receive their letter/email inviting them to apply for a service?
- How long does it then take Avonline to contact a resident and connect the property to the Cabinet?
- After connection how long is it before the service is active?
- How easy is it to change the ‘service speed’ up or down?
- As I have said before, although many of us have signed up for communications from Gigaclear we never seem to receive anything by email. I have to say that people have not been impressed. Will communications improve?
- Please will you also confirm the make and model of router you supply?
I had a text from Ben last Thursday saying he was trying to get answers.
By all means post a Comment with further questions or views and I will put these in front of Ben.